Optus suffers mass national outage leaving thousands of customers unable to make calls or text
- The Optus network is experiencing major outages across the country
- Since 11am, customers have sent over 8000 reports of the network being down
- Users are currently unable to make calls, send texts or access internet services
The Optus network is currently down as customers experience mass outages across the country.
Hundreds of customers have posted on social media, saying they haven’t been able to send texts, make calls or use internet services as of 11am.
8000 Optus users have reported outages across Sydney, Brisbane and Melbourne.
Optus has responded to reports with a tweet:
Customers of the network are frantically contacting the provider, asking when their phone and internet will be back up and running.
When accessing the Optus Network Status, Mobile and Wireless Internet map locations across the country are displaying this message:
‘Sorry, a number of OPTUS mobile towers in this area are not working.
‘Our network team is working to resolve a transmission issue on the OPTUS mobile network in this area. We’ll update any progress here. Your mobile service may be interrupted during this time. We’ll let you know when everything is back in working order.’